Skip to content Skip to footer
Book a Meeting
Close

Fueled by AI
Inspired by People

At GradCon International, we harness the power of smart automation, guided by dedicated people who care.
Our solutions deliver speed, scalability, and the human touch that fosters lasting trust.

Get Your Free Discovery Call

Optimizing Processes, Driving Growth

Streamlined strategies that boost efficiency and accelerate your business success.

0 +

Over 800 Committed, Multi-Skilled Agents

0 years

2.8 Years – Average Client Partnership Duration

0 +

Trusted by 200+ Clients Across the Globe

0 %

Maintaining a 94% Annual Client Retention Rate

Flexible Solutions for Every Business Requirement

We provide adaptable, scalable solutions tailored to your unique needs, ensuring optimal performance and growth across any industry or business size.

Solutions We Provide

From accounting and IT helpdesk to data entry and BPO services, we’ve got you covered. Our innovative outsourcing strategies are tailored to your unique business goals, delivering measurable results, streamlined operations, and sustainable growth in a constantly evolving market.

Explore Our Solutions

Industries We Support

We serve finance, healthcare, e-commerce, technology, real estate, and more. Our deep industry expertise streamlines operations and drives efficiency. From patient data management to regulatory compliance, we deliver results. Whatever your sector, we exceed expectations.

Explore Our Industry Solutions

Transparent Pricing

GradCon International: Transparent Pricing for Confident Growth

Edit Content

Decide Where Your Team Will Be Based:

Philippines
Based BPO

Starting at

$8.00

per hour

Perfect for customer support, data entry, and back-office operations, backed by highly skilled, English-proficient teams.

Mexico
Based BPO

Starting at

$9.25

per hour

Perfect for nearshore support, bilingual (English-Spanish) operations, and seamless alignment with U.S. time zones.

Edit Content

An effortless way to hire global talent without setting up a legal entity.

Offices Available in the Philippines and Mexico

Basic EOR Plan

Starting at

$99.99

per hour

Comprehensive payroll management, taxes, legal compliance, and local labor regulations—all handled for you.

EOR+ Plan

Starting at

$189.99

per hour

Includes standard EOR services plus IT support, equipment, and office access, with optional add-on services.

Edit Content
Merging Intelligent Automation with Authentic Human Interaction

Integrates Seamlessly with All BPO Models

AI-Agent Solutions

As low as

$0.07

per minute

Delivered via ISO- and SOC 2-compliant AI platforms, ensuring data protection and privacy while efficiently managing your AI workflows.

Edit Content
We combine intelligent automation with genuine human interaction

Available for integration with any VOIP service model.

VOIP Services

As low as

$0.0067

per minute

Delivered via ISO- and SOC 2-compliant platforms, ensuring data protection and privacy while managing and maintaining your VoIP communications.

Ready to Get Started?

Let’s connect! Our experts will help you find the right solution—whether it’s scaling your support team or hiring remote staff compliantly.

Schedule Your Free Discovery Call

No obligations. Receive clear recommendations and transparent pricing.

Awards and Accolades

Inc Regionals Southwest 2024
Clutch 1000 2023
Inc 5000 2023 No, 1743
Glassdoor
Great Place To Work Certified

Discover the GradCon Difference

With GradCon International as your partner, you can reach your goals efficiently, while eliminating repetitive tasks and managing costs effectively.

Let's Connect and Explore

Focus on What You Do Best

GradCon International reduces the need for multitasking. Our BPO agents manage time-consuming processes, allowing you to focus on what you do best.

Accelerate Your Progress

Achieve more, faster. Our streamlined workflows, dedicated 24/7 team, and AI-driven automation deliver peak efficiency and measurable results.

Connect with Exceptional Talent

Tap into the world’s best talent. From IT and customer service to project management, our experts seamlessly support your business operations.

Top Talent. Better Results.

At GradCon International, we firmly believe that our people are the driving force behind every success story. Recognized as a “Great Place to Work,” we cultivate a positive, supportive, and empowering work environment where our agents can thrive, grow, and bring their best to every task.

Every team member dedicated to your account combines deep expertise with genuine care, ensuring that your business receives not just technical excellence but also personalized attention. Our agents immerse themselves in understanding your unique goals, challenges, and industry requirements, enabling them to deliver solutions that drive tangible results.
Find Top Talents

Testimonials

Dave N

Working with Matt Yeazel and the Gradient Connect AI team has been an excellent experience. They’re easy to work with, responsive, and always there when we need support. I’ve been so impressed that I’ve referred Gradient to several of my business-owner friends, and they’ve had great experiences as well.

Joe Nevassistance

I’ve been with Matt for over 4 years now, and I can honestly say the experience has been nothing short of incredible. We first met when I was working as a General Manager for a company, and later crossed paths again while I was with another business. That reconnection turned out to be life-changing—he not only provided VoIP services but also gave me the guidance and IT support I needed to launch my very own call center.

Cris Garcia

Been through different dialers and platforms when I started my business, and so far your service has been the best. Professionalism, accuracy and reliability through this we were able to grow and retain our clients. Not to mention that its more easy to navigate and the support team of Gradient AI is topnotch!!!

Integrating
Smoothly with Your
Technology

Connect With Us Today

Global Services, Local Expertise

Delivering worldwide solutions with a personal, locally-informed approach for every business need.

Philippines

United States

United Kingdom

India

Canada

Pakistan

Trusted by HUNDREDS of Small and Medium Businesses

BPO, EOR, AI & VoIP: Your Single Partner for Flexible Solutions

Whether it’s BPO solutions, EOR services, or both, we’ve got you covered.
BPO Services

Reach your business goals effortlessly. Our team handles everything from customer service to accounting, freeing you to concentrate on scaling your business.

Employer of Record

Navigate global hiring with confidence. We handle the complexities of international labor laws, enabling seamless expansion and recruitment worldwide.

AI Solutions

Revolutionize your operations with our hybrid AI agents. By combining cutting-edge automation with human expertise, we provide authentic, precise, and efficient support.

VoIP Services

Revolutionize your business communications. With cutting-edge VoIP technology and dedicated support, we provide seamless, efficient, and dependable.

Frequently Asked Questions

Edit Content
What is Business Process Outsourcing (BPO)?
Business process outsourcing (BPO) is the practice of delegating time-consuming, repetitive, or non-core business functions to an external organization, often global. Companies use BPO services to reduce costs, streamline operations, and focus more on their core business activities.

Schedule a 15-minute call with our CEO, using our calendar. During the call, you can share your project goals and requirements, and we’ll recommend services and processes designed to supercharge your business.

If our services match your project needs, we’ll provide a detailed proposal and scope of work (SOW). This outlines how we plan to support your business, including deliverables, timelines, milestones, and costs. Once approved, we begin the onboarding process.

After approving the proposal, we source qualified talent, build dedicated teams, train agents, implement custom security protocols, and test system compatibility. Onboarding typically takes 2-4 weeks, depending on the project scope.

Yes! At GradCon International, we understand the value of experiencing a service before committing. Our pilot periods let you test our services and witness their benefits firsthand, with minimal risk.
Edit Content
What types of services do you offer?
We support both front-office and back-office operations, including customer service, contact center as a service, IT helpdesk, data entry, technology support, healthcare administrative support, EOR services, and more. Explore our full offerings on our services page.
Absolutely! Every business is unique. We take the time to understand your industry, target audience, and goals before delivering scalable, tailored solutions. Our diverse talent pool allows us to build dedicated teams with the skills and expertise needed for your project.
We maintain high-quality standards through rigorous recruitment, tailored training, multi-layered QA, and data-driven decision-making. Using advanced technology and fostering open communication with clients ensures we continuously improve and exceed expectations.
GradCon International leverages the latest AI, cloud computing, and automation tools to boost efficiency, reduce errors, and enhance productivity. At the same time, we emphasise the human touch, training our agents to complement technology with exceptional service.

Our services integrate seamlessly with popular platforms such as Asana, Freshdesk, Zendesk, RingCentral, Slack, Shopify, Salesforce, and more. Whether it’s HR, IT, e-commerce, accounting, customer support, or administrative support, we ensure smooth synergy with your existing systems.

Edit Content
Which industries do you specialize in?
GradCon International supports almost every industry, focusing on tier-1 and entry-level tasks that every business requires. From healthcare to technical support, our service delivery teams include skilled agents and industry experts to provide comprehensive, 360-degree support.
We start by understanding your goals, target audience, and industry challenges. Using our experience, compliance expertise, and technological capabilities, we craft customized proposals and adapt them based on your feedback to meet your specific needs.

We’ve helped companies in e-commerce, real estate, technology, healthcare, telecom, and more to optimize workflows, enhance customer support and technical support, and streamline operations. For a deeper look at our industry-specific solutions, explore our case studies.

Edit Content
What pricing models do you offer for BPO services?

Our BPO rates start at $8.00 per hour per full-time equivalent (FTE) agent, while EOR services are offered at a flat fee per employee. We provide flexible pricing models tailored to your business needs and budget. Contracts outline rates and timelines to ensure predictable payroll and invoicing.

No. Transparency is key. You only pay the agreed-upon hourly or per-employee rates. Any changes in pricing are discussed with you and require your approval before implementation.
We assign a dedicated team of experienced agents to your account, supported by an operations manager, assistants, team leads, and subject matter experts to ensure high-quality service and seamless operations.
We provide multi-channel support via phone, email, live chat, and social media, ensuring you receive prompt assistance whenever and however you need it.

Ready to Scale? Book a Free Discovery Call!

Share your concerns, and we’ll share solutions.