Business process outsourcing is the practice of delegating time-consuming and repetitive non-core business functions to an external, often global, organization. Companies leverage BPO services to cut costs, streamline operations, and have more time to focus on their core activities.
Schedule a 15-minute call with our CEO, Partick Brown, through this calendar. During this meeting, you can discuss your project, goals, and requirements. We’ll also recommend services and processes to supercharge your business.
If our services cover your project’s requirements, we’ll send you a comprehensive proposal and scope of work (SOW). These contain an overview of how we plan to help your business, outlining deliverables, timelines, milestones, and costs. If you accept our proposal, we can start onboarding.
Once you approve our proposal, we’ll start looking for qualified talent, forming teams, training agents, developing custom security protocols, and testing compatibility. The duration of our onboarding process differs based on project details, but it typically lasts 35 to 60 days.
Yes, Unity Communications offers trial periods. We understand the importance of experiencing a service before committing. Our pilot periods give you an idea about what it’s like to work with us and experience the benefits of our services firsthand with minimal risk.